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Choosing the right 3PL is important. It’s not just a matter of space and location. An ideal warehouse needs to have the capabilities and expertise to handle your products. They also need to be able to scale and diversify as your business evolves. Evans Distribution Systems is here to help. There are a lot of questions that can help you qualify and eventually select your next 3PL partner. This list is designed to prepare yourself for that first visit, both in the conference room and out on the floor.

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Name of Evaluator
Date of Evaluation
Facility Cleanliness & Maintenance
Cleanliness is often a leading indicator of operational discipline.
Storage & Layout Optimization
Level of organization and flexibility in optimizing layouts for operational efficiency.
Handling Capabilities
Experience level of supporting similar customers accounts.
Operational Performance & KPIs
KPIs are an essential measure for productivity and operational efficiency.
Scalability & Flexibility
Technology & Systems
Access to live dashboard of inventory and account activity should be available to all warehouse customers.
Specialties & Certifications
Safety & Compliance
What was your last safety incident and what changed afterward?
Customer Experience & Communication
How service failures or quality issues are handled speak volumes about how a 3PL operates.
Financial & Contractual Fit
How resilient is the 3PL if something unexpected were to disrupt normal operations?
Workforce Quality & Culture
High turnover can indicate inconsistent service quality.