Continuous Improvement in Logistics Makes it Easier

Every company strives for excellence, right?  No matter the product or service you provide, you should always be working to get better, be better and do better! 

A program that fosters continuous improvement is one way to ensure you are working towards these things.  You want to invest in your team to build up the right skills necessary to find and solve problems at your company. 

While there are many different techniques to help enable the process here are a few ways you can help foster a continuous improvement culture at your own company:

  1. Ideas – When it comes to continually improving processes on the warehouse floor and in the office, it’s the people actually doing the work who offer some of the best suggestions. Certainly, it can be challenging to get people to question the way they have always done a certain process in order to make it better. That’s why the company has to provide a comfortable work environment where “no improvement ideas are bad”. Internal audits also provide an opportunity for an “outsider” to review and question stale processes.
  2. Employee Empowerment – Employees should not be limited to suggestions. Instead, they should have the power to test and implement changes. Process changes should be measured and monitored to ensure they provide the desired outcome. Failing to empower employees to make suggestions and actual changes may spoil a continuous improvement culture.
  3. Management Action- Yes, employees must be able to make suggestions and implement solutions; however, sometimes those solutions do require management approval or additional resources. Management must respond and implement solutions to improvement suggestions. Failing to provide results on a regular basis discourages employee suggestions because they feel as if they are not being heard. When Management positively reacts and provides results to employee improvement ideas, they improve employee moral and encourage continuous improvement.

Part of our job here at Evans is to help our customers make their supply chain more efficient, and no matter which of our services are being utilized, we strive for excellence in this regard.  Continuous improvement is something that is used at Evans to help us improve our own processes, which often leads to something that makes it “easier” for our customers!  One example that comes to mind is how we developed a new system to help a large OEM manage their inventory.

Do you have any examples of how continuous improvement has helped make your own processes, or a customers, better?

If you could use some help in your supply chain give us call at  313-827-9921 to discuss your unique needs.  You can also reach us by email at

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Evans Distribution Systems

Evans Distribution Systems is a full service third party logistics company dedicated to providing customers with innovative and flexible supply chain management solutions. Established in 1929, Evans is a family-owned and operated logistics company offering customers a one-stop solution for warehousing and distribution, transportation, contract packaging, quality inspection, staffing and other logistics-related services.

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5 Responses

  1. tyler says:

    Employees can be a wealth of information and knowledge for a company, and one that recognizes this can make great strides.

  2. Julie Thomas says:

    Thanks for the comment Cecilia. Some of the best improvement ideas we’ve seen come right from our employees on the front lines!

  3. Cecilia Tyson says:

    Great read. I think you give some great suggestions for improvement within companies in this industry which is certainly needed. I like the idea of allowing employees to give their input and suggestions, and to test them as well. Sometimes that is where you can find the greatest ideas. Thanks for posting, very insightful.

  4. tyler says:

    What a great ideology to have as a company.. always striving to improve. A great mindset to have.

  5. RFX, Inc. says:

    I think when it comes to supply chain management there is always room for improvement. Since the ideology is process heavy, most processes can be improved upon at some point.

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